These Terms and Conditions ("Terms") govern your use of the Diet2Fit mobile application (the "App") and the related services we provide (collectively, the "Service"), operated by Diet2Fit Pvt. Ltd. ("Diet2Fit", "we", "us", or "our"), a company incorporated under the Companies Act, 2013. By creating an account, accessing, or using the App, you ("you", "your", the "User") agree to be bound by these Terms and by our separately published Privacy Policy.
By installing, accessing, registering for, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the App.
We may revise these Terms from time to time. The version you accepted is recorded against your account along with the date of acceptance. When we publish a material update, we will notify you in-app and require you to re-accept the revised Terms before continuing to use the Service. Continued use after a non-material update constitutes acceptance of that update.
Diet2Fit is a general-purpose lifestyle assistant that provides educational and informational tools, including:
All recommendations, scores, and estimates — including AI-generated outputs and the Insights dashboards — are derived from your inputs, publicly available scientific data, and automated calculations. Outputs are educational suggestions only and do not constitute professional advice.
The Service is provided for informational, educational, and self-help purposes only. It is not a medical device, does not provide medical advice, diagnosis, treatment, or cure, and is not a substitute for advice from a qualified physician, registered dietitian, certified nutritionist, or certified fitness professional.
You should consult an appropriately qualified healthcare professional before commencing, modifying, or discontinuing any diet, exercise, supplement, or medication regimen based on the Service. Professional consultation is strongly recommended and remains your responsibility, especially if you:
We make no representation or warranty that following the App's recommendations will produce any particular result, including but not limited to weight change, fitness improvement, or improvement in any health metric. Individual results vary based on biological, genetic, lifestyle, environmental, and behavioural factors entirely outside our control.
Calorie counts, nutrient values, step counts, distance estimates, calorie-burn estimates, and BMI calculations provided by the App are approximations derived from sensor data and published nutritional reference tables. Actual values may vary materially (often by 10–30 %, sometimes more) due to preparation method, portion size, ingredient sourcing, sensor calibration, device placement, and individual physiology.
AI-generated content and Insights scores. Outputs from the AI features (the AI coach, Meal Scanner, custom-food estimates, and AI insight tips) and the Insights dashboards (including the wellness, "Heart Wellness", and sleep scores) are generated by automated models from the information available to them. They may be incomplete, inaccurate, or unsuitable for your situation, and are provided for general information and motivation only. They are not a medical diagnosis, screening, or treatment, and must not be relied upon as such. The Insights health check-ins (including heart rate and mood/stress) are your own manual entries, not clinical measurements. Always verify important information and consult a qualified professional before acting on any AI output or score.
Meal recommendations do not account for individual allergies, intolerances, religious or ethical preferences beyond the broad diet category you select (e.g. vegetarian, non-vegetarian, eggetarian). You are solely responsible for verifying that any recommended meal is safe for your specific needs before consumption.
By using the Service, you knowingly and voluntarily assume all risks of injury, illness, adverse reaction, or other harm that may result from following any of its recommendations, including all risks associated with physical exercise. You agree that Diet2Fit shall have no liability for any such outcome.
The Service is available to individuals aged 13 years and above. Users below 18 years of age must obtain prior verifiable consent from a parent or legal guardian before creating an account or using the App, and that parent/guardian must accept these Terms on the minor's behalf and supervise the minor's use of the Service.
You agree to:
We may suspend or terminate your account at any time, with or without notice, if we have reasonable grounds to believe you have breached these Terms or used the Service in a manner harmful to us or other users.
You retain ownership of all User Content you submit through the App, including your profile picture, feedback messages and screenshots, custom meal entries, and personal logs. By submitting User Content you grant Diet2Fit a worldwide, royalty-free, non-exclusive, sub-licensable licence to host, store, reproduce, adapt, and use that content solely for the purpose of providing, maintaining, and improving the Service, including derivative aggregations of anonymised data for analytics and research.
You represent and warrant that your User Content does not:
We reserve the right (but assume no obligation) to remove any User Content that violates these Terms or that we reasonably believe to be harmful, offensive, or otherwise inappropriate.
To operate the Service we collect and process the following categories of data:
All structured user data is stored in managed databases hosted on Amazon Web Services (AWS) in the Mumbai (ap-south-1) region in India. Images (such as avatars) and other static assets are stored in AWS S3, also in India. We do not currently transfer personal data outside India for primary storage.
We use your data to generate recommendations, operate and improve the Service, communicate with you about your account, send service notifications (such as reminders you enable), and produce anonymised aggregate analytics. We do not sell your personal data.
We share limited data with carefully selected service providers strictly as needed to operate the Service:
These providers operate under their own terms of service and privacy policies. We do not control and are not responsible for their practices.
We retain your data for as long as your account remains active. If you delete your account, we retain residual personal data for up to 90 days after deletion to handle refunds, fraud prevention, and legal compliance, after which it is securely deleted from active systems. Backups containing the data are retained according to standard rolling backup cycles and are also purged in due course.
Subject to applicable law (including the Digital Personal Data Protection Act, 2023), you have the right to access, correct, port, and delete the personal data we hold about you, and to withdraw consent for processing where consent is the legal basis. You may exercise these rights by contacting us at the email address in Section 18.
Detailed information about how we collect, use, share, and protect your personal data is set out in our separate Privacy Policy, which forms part of these Terms.
Some features of the Service are free; others require a paid Subscription. The features included in each plan, their price, billing cycle, and renewal terms are displayed in the App before you confirm payment.
Subscription fees are charged in advance for the chosen billing period (monthly, quarterly, or annual). Payments are processed by our payment partner Razorpay using the payment instrument you authorise. All amounts are inclusive of applicable taxes (GST) unless otherwise stated.
Subscriptions automatically renew at the end of each billing period at the then-current rate unless cancelled at least 24 hours before the renewal date. You may cancel auto-renewal at any time from the App or via your platform's subscription settings (Apple App Store / Google Play). Cancellation takes effect at the end of the current paid period.
Except as required by applicable law, Subscription fees are non-refundable once a billing period has begun. We may, at our sole discretion, grant pro-rata refunds for service outages longer than 7 consecutive days or other exceptional circumstances. To request a refund, contact contact@diet2fit.com within 14 days of the charge.
We may revise Subscription pricing from time to time. Existing subscribers will be notified at least 30 days before a price change takes effect for them, and may cancel to avoid the new rate.
The App, its source code, design, recipes, exercise sequences, illustrations, logos, trademarks, and all other content other than User Content (collectively, the "Diet2Fit IP") are owned by or licensed to Diet2Fit and are protected by Indian and international copyright, trademark, and other intellectual-property laws.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sub-licensable, revocable licence to install and use the App on a device you own or control, solely for your own personal and non-commercial use. All rights not expressly granted are reserved by Diet2Fit. You may not copy, modify, distribute, sell, lease, reverse-engineer, decompile, or attempt to extract the source code of the App except to the extent such restriction is prohibited by applicable law.
You agree to use the Service only for lawful purposes. You agree not to:
The App may contain links to, or integrate with, third-party services (including those listed in Section 7.4). Your use of those services is governed by their own terms and privacy policies. Diet2Fit does not endorse, control, or accept responsibility for any third-party service, its content, or its availability. Any disputes you have with a third-party provider must be resolved directly with that provider.
In particular, the App's AI features are powered by a third-party AI provider (Anthropic), and audio calls with a nutritionist are carried by a third-party real-time-voice provider (Agora). By using those features you acknowledge that the necessary data is processed by those providers as described in our Privacy Policy. These integrations may change, and a feature may be added, modified, or withdrawn at any time.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR UNINTERRUPTED AVAILABILITY. We do not warrant that the Service will be error-free, that defects will be corrected, or that the Service or the servers that make it available are free of malware.
To the maximum extent permitted by law, Diet2Fit shall not be liable for any:
Without limiting the foregoing, the aggregate liability of Diet2Fit (and its directors, officers, employees, and affiliates) arising out of or in connection with these Terms or your use of the Service, whether in contract, tort (including negligence), statute, or otherwise, shall not exceed the lesser of (a) the total amount you paid us for the Service in the 12 months immediately preceding the event giving rise to the claim, or (b) Indian Rupees Five Thousand (₹ 5,000).
In no event shall Diet2Fit be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, even if advised of the possibility of such damages.
Nothing in this Section excludes or limits liability that cannot lawfully be excluded or limited under applicable law, including liability for death or personal injury caused by gross negligence or wilful misconduct, or for fraud.
You agree to indemnify, defend, and hold harmless Diet2Fit, its directors, officers, employees, contractors, and affiliates from and against any and all claims, demands, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or related to:
By you. You may stop using the Service and delete your account at any time through the Profile section of the App or by writing to contact@diet2fit.com. Termination does not entitle you to a refund of any Subscription fees already paid except as set out in Section 8.3.
By us. We may suspend or terminate your access to all or part of the Service, with or without notice, if (i) you breach these Terms, (ii) we are required to do so by law, (iii) we discontinue the Service, or (iv) we have reasonable grounds to believe your continued use poses a risk to us, other users, or third parties.
Sections 6 (licence to User Content), 7 (Data & Privacy), 9 (Intellectual Property), 12 (Liability), 13 (Indemnification), 16 (Governing Law), and 17 (Severability) survive termination.
We may modify these Terms from time to time to reflect changes in the Service, in applicable law, or in our business practices. Material changes will be notified through the App with at least 14 days' prior notice and will require your re-acceptance before continued use. Non-material changes (such as clarifications or typographical corrections) become effective immediately upon publication, and your continued use of the Service after publication constitutes acceptance.
The version of these Terms in force at the time of any dispute will be the one against which your conduct is assessed.
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict-of-laws principles.
Before initiating any formal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at contact@diet2fit.com. We will use reasonable efforts to resolve the matter within 30 days of receiving your notice.
If the dispute cannot be resolved informally within 30 days, the parties agree to resolve it by binding arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual agreement or, failing such agreement, in accordance with the Act. The seat and venue of arbitration shall be Lucknow, Uttar Pradesh, India, and the proceedings shall be conducted in English.
Subject to the arbitration clause above, the courts at Lucknow, Uttar Pradesh shall have exclusive jurisdiction over any matter that is not subject to arbitration or that requires interim relief.
To the maximum extent permitted by law, all disputes will be conducted on an individual basis. You waive any right to bring or participate in a class, collective, or representative action.
If any provision of these Terms is held invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect. A failure by Diet2Fit to enforce any right under these Terms is not a waiver of that right.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Diet2Fit regarding the Service and supersede any prior agreements or understandings, whether written or oral, relating to the same subject matter.
For legal notices, privacy requests, and general enquiries about these Terms: